Office and Patient Information - Parkinson Dermatology

skin care center

  1. Clinic Policy
  2. Financial Policy
  3. Billing/Payment
  4. Insurance/Co-pays

Office Hours

Clinic Monday - Friday 8:00 am to 5:00 pm
Skin Care Center Monday - Friday 8:00 am to 5:00 pm

Clinic Policies

Your health and well-being are our primary concern. We hope that the information provided here answers many of the questions you might have about our services, policies and procedures. If you need clarification or have any further questions, please inquire.

Our dermatology patients are seen by appointment only. When possible, please notify our office 24 hours in advance if you need to cancel your appointment.

Despite our best efforts to see patients on schedule, emergencies occur, causing delays. You can help us maintain our appointment schedule by being on time for your appointment. Please be aware that if you are more than 10 minutes late for your appointment, you may be required to reschedule. We will try to keep you informed about any changes in our appointment schedule. Should you have to wait, please know that we regret any inconvenience and ask for your understanding.

Doctor-Patient Relations and Confidentiality

The relationship between our providers and staff and our patients is confidential. It is a relationship based on mutual trust and understanding. Your medical records are absolutely private. No information about your condition will be given to employers, friends or relatives without your permission (except if required by a court of law). We want you to fully understand your condition and your treatment. If you do not understand something, please feel free to ask questions.

Release of Information

You may request that we release your medical records to a third party, such as an insurance provider or an attorney. Before we release these records, you may be required to sign a form authorizing us to release this confidential information. Please be aware that our office may also charge a medical release fee.

Prescriptions and Refills

Please contact your pharmacy for any prescription refills. Your pharmacy will contact us with your request. Please allow at least 24 hours to process your request. Parkinson Dermatology will issue prescriptions and refills during our normal office hours.

Patients will be responsible for handling all mail-in pharmacy prescriptions. Our clinic has found this to be the most efficient and effective route.

Financial Policy
Fees

Our charges for services, including office visits, procedures and surgery are based upon the severity and complexity of your condition, as well as the time spent treating you. Our staff will be glad to discuss our fees with you at your request.

Billing/Payment

If you have any questions regarding your bill or need to make special payment arrangements, please contact our billing department at (866) 719-4151.

A statement of fees is sent to you monthly. Regardless of your medical insurance coverage, our Clinic relies on you for settling your account. You are ultimately responsible for all fees relating to your care. Your health insurance policy is an agreement between you and your health insurance carrier. If your insurance carrier pays only a portion of our Clinic's bill, the remaining balance due is your responsibility.

Payment for cosmetic procedures is expected either before or at the time of your appointment, depending on the procedure being performed.

Laser Treatment Appointments and Billing/Payments

If you are receiving a laser procedure that is considered a "cosmetic" treatment, you will be required to make a 50% minimum deposit at the time your appointment is scheduled. The remaining balance of your procedure must be paid in full at the time of your scheduled laser appointment and will be collected at check-in.

Laser Appointment Cancellations - Cancellations or reschedules made at least 7 days prior to service date will result in a refund of your deposit. For cancellations or reschedules made less than 7 days before your scheduled appointment, deposits will not be refunded nor can your deposit be transferred to a rescheduled appointment. If rescheduling, a 50% deposit will again be required.

Skin Care Center

All products and/or services purchased from the Parkinson Dermatology, SC - Skin Care Center are cosmetic, therefore, payment is expected in full prior to receiving any product and/or service.

Insurance/Copays

Parkinson Dermatology accepts all patients regardless of insurance coverage. If you currently have an insurance provider not contracted with Parkinson Dermatology, SC or have no insurance coverage at all, you will be responsible for all incurred charges at the time of your visit. You will receive a 20% discount on your charges and must pay in full at the time of your visit.

Parkinson Dermatology, SC contracts with a variety of health care insurance programs including Medicare and Medicaid, which aid in the payment of your medical costs. Your insurance cards must be presented to the receptionist at check-in time. You will be asked to present your proof of insurance at every visit to our clinic. If your policy involves a co-payment, the amount of co-payment must be made at the time of service.

Due to the rising occurrence of insurance fraud, insurance companies are now recommending that health care institutions ask to see a photo ID (i.e., driver's license.). For your protection, we will be asking to see your photo ID when you check-in for your appointment.

Any account balance remaining after Medicare pays will then be submitted to your secondary insurance (if any). Then, any balance after that will be the patient's responsibility.

Should there be problems with an insurance claim, we suggest that you first direct your questions to your insurance carrier. Our billing department will be happy to help you if they can be of any assistance in resolving a problem. They can be reached at
(866) 719-4151.

Notice-of-Privacy-Practices
Click HERE to open/download the 'Notice of Privacy Practices' document.


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